Of Storm Loss and Recovery

Now that the word "disaster" has become a topic of daily conversation, let's spend a few minutes discussing the advantages of data-recovery services. The devastation caused by hurricanes Katrina and Rita (not to mention the more recent Wilma) have had a serious impact on businesses in the Gulf Coast region.

Floodwaters have destroyed homes and entire communities, and the impact on business has been detrimental. When business owners returned to their stores and offices after the waters receded, they were mystified at what had happened: Stores and office buildings looked like war zones – computers were under water, and financial files were all but lost.

Enter OnTrack Data Recovery (www.ontrack.com), the self-proclaimed industry leaders. When you've lost all hope and have determined that your waterlogged hard drives are dead, think again.

OnTrack takes every precaution to make sure that your information is recovered in a timely manner. After analyzing the situation, the company decides whether its employees need to travel to a customer or whether it can complete the recovery in one of its labs.

And for hurricane victims, the services have been especially helpful.

Customers who use OnTrack send their water-damaged data-storage drives (hard drives, memory sticks and other backup devices) to a special site, where they are taken apart piece by piece, dried out and then put back together in special "clean rooms" that virtually eliminate the risk of further damage. Once the cleaning and restoration process has been completed, technicians use their self-designed software to extract the recoverable data.

With recovery complete, they return the data on CD, DVD or on a new hard drive that is used to replace what was damaged. OnTrack says most jobs are completed within three days.

What's It Worth to You?

The recovery, however, comes at a price. For the most extreme cases, customers can expect to pay more than $1,000 per hard drive to complete the recovery process and reconstruct data from damaged computers.

That might seem steep for most users – and it's probably more than the computer is actually worth – but the Digital Age has made the personal computer a major household storehouse for everything from business records to personal family photo albums. And for irreplaceable business records, that just might be worth the cost.

When you really think about it, it comes down to the value of your data. Can you pick up and start over from scratch? Can you operate on limited resources?

The decision is up to you.

Michael Trantas is CEO, e-Safe Solutions, Inc., and can be reached at: [email protected]



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